Thank you very much for your interest in our websites and the companies of HK Mining Solutions (Pty) Ltd.
In the following privacy notices, we would like to inform you as to what data we process, and for what purpose we process such data, during your visit to our websites, apps, applications or other presences on the Internet.
If you would like to adjust your consent to the use of cookies, you can do this here:
II. Name and address of the controller
The controller in accordance with Art. 4 No. 7 GDPR is:
HK MINING SOLUTIONS (PTY) LTD - Johannesburg
165 Van der Bijl Street
Johannesburg
1614
South Africa
Tel.: +27 11 723 9083 (landline)
E-mail: Eddie.Jacobs(at)hkms.co.za
Website: https://hkminingsolutions.co.za/
III. General information on data processing
1. Scope of data processing
As a rule, we process the data of our website users only to the extent required to provide a functioning website along with its contents and services. The user data are processed pursuant to the legal bases and only for the purposes defined by us in advance.
2. Legal bases for the processing of data
HK Mining Solutions (Pty) Ltd processes the data in compliance with the provisions of the GDPR.
Consent
Insofar as we obtain consent from the data subject for the processing of data, Art. 6(1) sentence 1 (a) of the GDPR provides the legal basis.
Performance of a contract or implementation of pre-contractual measures
Art. 6(1) sentence 1 (b) of the GDPR provides the legal basis for processing any data required to perform a contract to which the data subject is a party. It also serves as the basis for processing data required to implement pre-contractual measures.
Legal obligation
Insofar as processing of data is necessary to fulfil a legal obligation to which our company is subject, Art. 6(1) sentence 1 (c) of the GDPR in conjunction with the national regulation pursuant to Art. 6(3) of the GDPR provides the legal basis.
Legitimate interest
If processing the data is necessary to safeguard the legitimate interests of our company or of a third party and if the interests, fundamental rights and freedoms of the data subject do not override the aforementioned interests, Art. 6(1) sentence 1 (f) of the GDPR serves as the legal basis for the data processing.
3. Data erasure and storage duration
The data of the data subject are erased or the processing of the data is restricted as soon as the purpose for processing the data no longer applies. The data can be also be stored if such storage is provided for by European or national legislators in regulations, laws or other rules under Union law to which the data controller is subject. In addition, the data processing is restricted or the data are erased when the storage period stipulated under the aforementioned standards expires, unless a need exists to store the data for a longer period of time to conclude or perform a contract.
IV. Rights of the data subject
If your data are processed, then you are the data subject pursuant to the GDPR and you have the following rights with regard to the data controller:
1. Right of access pursuant to Art. 15 of the GDPR
You may request the data controller to confirm if we are processing any data relating to you.
If we are processing your data, you may request the following information from the data controller:
the purposes for which the data are processed;
the categories of the data which are processed;
the recipients or the categories of recipients to whom data relating to you have been disclosed or will be disclosed;
the scheduled duration of the storage of your data or, if it is not possible to provide specific information on this matter, criteria for specifying the storage duration;
the existence of a right of rectification or erasure of data relating to you, right of restriction of the processing of the data by the controller or right of objection to this processing;
the existence of a right to lodge a complaint with a supervisory authority;
any available information regarding the origin of the data if the data are not collected from the data subject;
the existence of automated decision-making, including profiling, pursuant to Art. 22(1) and (4) of the GDPR and - at least in these cases - any meaningful information on the logic involved as well as the consequences and the desired effects of such processing for the data subject.
You are entitled to request information on whether your data are transferred to a third country or to an international organisation. In this context, you may request notification regarding the appropriate guarantees pursuant to Art. 46 of the GDPR in connection with such transfer.
2. Right to rectification
If the processed data relating to you are incorrect or incomplete, you have the right to obtain from the data controller the rectification and/or completion of the data. The data controller must rectify the data without delay.
3. Right to restriction of processing
You may request the restriction of the processing of the data relating to you under the following conditions:
if you contest the accuracy of your data for a period of time that allows the data controller to verify the accuracy of the data;
the processing of the data is unlawful and you oppose the erasure of the data and instead request restricted use of the data;
the data controller no longer needs the data for the purpose of the processing, but you require them to assert, exercise or defend legal claims, or
if you have filed an objection to the processing of the data pursuant to Art. 21(1) of the GDPR and it is not yet determined whether the legitimate grounds of the data controller override your grounds.
If the processing of these data relating to you is restricted, these data - with the exception of their storage - are permitted to be processed only with your consent or to assert, exercise or defend any legal claims or protect the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.
If the processing of the data is restricted in accordance with the aforementioned conditions, you will be informed by the data controller before the restriction is lifted.
4. Right to erasure
a. Obligation of erasure
You may demand that the data controller erase your data without delay, and the data controller is required to erase these data without delay if one of the following reasons applies:
Your data are no longer required for the purposes for which they were collected or otherwise processed.
You withdraw your consent to the processing of the data pursuant to Art. 6(1) sentence 1 (a) or Art. 9(2)(a) of the GDPR and no other legal basis for processing the data exists.
You file an objection to the processing of the data pursuant to Art. 21(1) of the GDPR and there are no overriding legitimate grounds for processing the data, or you file an objection to the processing of the data pursuant to Art. 21(2) of the GDPR.
Your data were processed unlawfully.
It is necessary to delete your data to comply with a legal obligation under the Union law or the law of the Member States to which the data controller is subject.
Your data were collected in relation to the information society services offered pursuant to Art. 8(1) of the GDPR.
b. Disclosure of information to third parties
If the data controller has made your data public and is required under Art. 17(1) of the GDPR to erase such data, then the data controller, taking account of the available technology and the cost of implementation, will take appropriate measures, including technical measures, to inform data controllers responsible for processing the data that you, as the data subject, have requested the data controllers to erase all links, copies or replication of these data.
c. Exceptions
The right to erasure does not exist if it is necessary to process the data
to exercise the right to freedom of expression and information;
for compliance with a legal obligation which requires processing of the data under the Union law or the law of the Member States to which the data controller is subject, or for the performance of a task which is in the public interest or in the exercise of official authority vested in the data controller;
for reasons of public interest in the field of public health pursuant to Art. 9(2)(h) and (i) and also Art. 9(3) of the GDPR;
for archiving purposes in the public interest, for scientific or historical research purposes or for statistical purposes pursuant to Art. 89(1) of the GDPR if the right referred to under Section a is likely to render impossible or seriously impair the achievement of the objectives of processing these data, or
for the assertion, exercise or defence of legal claims.
5. Right to notification
If you have asserted the right to rectification, erasure of the data or restriction of the processing of the data to the data controller, the data controller is required to notify all the recipients to whom your data was disclosed of the rectification or erasure of the data or the restriction of the processing of the data, unless this proves impossible or involves disproportionate effort.
You have the right to be notified of these recipients by the data controller.
6. Right to data portability
You have the right to receive your data which you have provided to the data controller in a structured, commonly used and machine-readable format. You also have the right to transfer these data to another data controller without hindrance from the data controller to whom the data were provided, insofar as
the processing of the data is based on consent pursuant to Art. 6(1) sentence 1 (a) or Art. 9(2)(a) of the GDPR or on a contract pursuant to Art. 6(1) sentence 1 (b) of the GDPR and
the data are processed by automated means.
In the exercise of this right, you also have the right to have the data transferred directly from one data controller to another, provided that this is technically feasible. The freedoms and rights of other persons may not be prejudiced by this.
The right to data portability does not apply to the processing of the data necessary for the performance of a task in the public interest or in the exercise of official authority vested in the data controller.
7. Right to object
You have the right to object at any time, on grounds relating to your particular situation, to the processing of data relating to you which is based on Art. 6(1) sentence 1 (e) or (f) of the GDPR, including profiling based on these provisions.
The data controller no longer processes the data relating to you unless the data controller can demonstrate compelling legitimate grounds for processing the data which override your interests, rights and freedoms, or the processing of the data serves to assert, exercise or defend legal claims.
If data relating to you are processed for direct marketing purposes, you have the right to object at any time to the processing of your data for the purposes of such marketing, including for profiling if it is related to such direct marketing.
If you object to the processing of the data for purposes of direct marketing, then your data will no longer be processed for these purposes.
In the context of the use of information society services - regardless of Directive 2002/58/EC - you have the option of exercising your right to object by automated means using technical specifications.
8. Right to withdrawal of declaration of consent under the data privacy law
You have the right to withdraw your declaration of consent under the data privacy law at any time. The withdrawal of consent does not affect the lawfulness of the processing of the data based on the consent before it is withdrawn.
9. Automated individual decision-making, including profiling
You have the right not to be subject to a decision based exclusively on automated processing - including profiling - which produces legal effects concerning you or significantly affects you in a similarly negative manner. This does not apply if the decision
is necessary for the conclusion or performance of a contract between you and the data controller,
is authorised under the laws of the Union or the Member States to which the data controller is subject and these laws include appropriate measures for safeguarding your rights, freedoms and legitimate interests or
is taken with your explicit consent.
However, these decisions may not be based on special categories of data pursuant to Art. 9(1) of the GDPR, unless Art. 9(2)(a) or (g) of the GDPR applies and appropriate measures have been taken to safeguard the rights, freedoms and your legitimate interests.
With regard to the first two alternatives, the data controller takes appropriate measures to safeguard rights, freedoms and your legitimate interests, including at least the right to obtain human intervention from the data controller, to express your point of view and to contest the decision.
10. Right to lodge a complaint with a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State where you or your workplace are located or the place of the alleged infringement, if you are of the opinion that the processing of your data represents an infringement of the GDPR.
The supervisory authority with which the complaint was lodged shall notify the complainant regarding the progress and outcome of the complaint, including the possibility of a judicial remedy pursuant to Art. 78 of the GDPR.
You have the option of preventing the actions that you perform here being analysed and linked. This will protect your privacy but will also prevent the owner from learning from your actions and improving the usability for you and other users.
Your visit to this website is currently recorded by Matomo web analytics. Deselect this checkbox to opt out.
V. Provision of the website and creation of log files
1. Description and scope of data processing
If the website is used for information purposes only, i.e. if you do not register or otherwise transfer any information to us, we collect only the data transferred to our server from your browser. If you would like to view our website, we collect the following data which we require for technical reasons to display our website and to ensure its stability and security.
The following data are processed:
Information on the type of browser and the version used
The user's operating system
The user's Internet service provider
The user's IP address
Date and time of access
Websites from which the user's system accesses our website
Websites the user's system accesses via our website
The data are also stored in our system's log files. These data are not stored together with the user's other data.
2. Legal basis for data processing
The safeguarding of legitimate interests pursuant to Art. 6(1) sentence 1 (f) of the GDPR provides the legal basis for the necessary collection and temporary storage of the data.
3. Purpose of the data processing
The collection and temporary storage of the data by the system are necessary to facilitate the delivery of the website to the user's computer.
These purposes also include our legitimate interests in processing the data pursuant to Art. 6(1) sentence 1 (f) of the GDPR.
4. Duration of storage
The data are erased as soon as they are no longer required to achieve the purpose for which they were collected. If the data are collected to provide the website, this is the case when the individual browser is closed.
5. Possibility of objection and elimination
The collection of the data to provide the website and the storage of the data in log files is essential to the operation of the website. Consequently, the user does not have the possibility of filing an objection pursuant to Art. 21 of the GDPR.
VI. External hosting
This website is hosted by an external service provider (hoster). The personal data collected on this website are saved on the hoster's servers. This may involve above all IP addresses, contact queries, metadata and communication data, contract data, contact data, name, website access and other data that are generated via a website.
The hoster is used for the purposes of contract fulfilment vis-à-vis our potential and our existing customers (Art. 6(1)(b) GDPR) and in the interest of secure, fast and efficient provision of our online offer on the part of a professional provider (Art. 6(1)(f) GDPR).
Our hoster will process your data only insofar as this is necessary for the fulfilment of its service obligations and will follow our instructions in relation to these data.
We use the following hoster:
maxcluster GmbH
Technologiepark 8
33100 Paderborn
info@maxcluster.de
Data processing
We have concluded a data processing contract with the above-named provider. This is a contract prescribed by data protection law that ensures that the provider process the personal data of visitors to our website only in accordance with our instructions and in compliance with the GDPR.
VII. SSL or TLS encryption
For security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the website operator, this site uses SSL or TLS encryption. You can identify an encrypted connection from the padlock icon in the address bar of your browser and the fact that the "http://" in your browser bar changes to "https://".
If SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.
Encrypted payment transactions on this website
If, after concluding a contract for which a fee applies, you are obliged to send us your payment data (e.g. account number for direct debit authorisation), these data will be used for processing the payment.
Payment transactions using standard means of payment (Visa/MasterCard, direct debit) are carried out exclusively via an encrypted SSL or TLS connection. You can identify an encrypted connection from the padlock icon in the address bar of your browser and the fact that the "http://" in your browser bar changes to "https://".
In the case of encrypted communication, the payment data that you transmit to us cannot be read by third parties.
VIII. Google Analytics and Google Tag Manager
1. Description and scope of data processing
On some of our web pages, we use the web tracking service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google Analytics"). As part of the web tracking, Google Analytics uses cookies which are saved on your computer and allow your use of the website and your surfing behaviour to be analysed (tracked). We perform these analyses on the basis of Google Analytics' tracking service in order to continuously optimise our online offering and improve its accessibility. Data are sent to servers of Google Ireland Limited in connection with the use of our website, in particular your IP address and your user activities. We perform these analyses on the basis of Google's tracking service in order to continuously optimise our online offering and improve its accessibility. We also require web tracking for security reasons. The web tracking allows us to track whether third parties are attacking our website. The information provided by the web tracker allows us to take effective countermeasures and protect the personal data we process from these cyber attacks. Activating IP anonymisation in the Google Analytics tracking code for this website causes Google Analytics to anonymise your IP address before it is transferred. This website uses a Google Analytics tracking code that includes the operator gat._anonymizeIp(); so that IP addresses can only be collected in anonymous form (IP masking).
We use Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Google Tag Manager is a tool that allows us to incorporate tracking or statistics tools and other technologies into our website. Google Tag Manager does not create any user profiles itself, does not save any cookies and does not perform any independent analyses. Its only purpose is the management and utilisation of the tools that it has been used to incorporate. Google Tag Manager does, however, collect your IP address, which can also be sent to the parent company of Google in the United States.
The use of the Google Tag Manager is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in rapid and straightforward incorporation and management of various tools on its website. If corresponding consent has been asked for, the processing is performed exclusively on the basis of Art. 6(1) (a) GDPR; this consent can be withdrawn at any time.
Browser plug-in
You can prevent Google from collecting and processing your data by downloading the browser plug-in available at the following link and installing it: https://tools.google.com/dlpage/gaoptout?hl=de.
More information on how Google Analytic deals with user data can be found in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.
Data processing
We have concluded a contract with Google for data processing and fully implement the strict requirements of the German data protection authorities in the use of Google Analytics.
Google Analytics E-Commerce Measurement
This website uses the "E-Commerce Measurement" feature of Google Analytics. The website operator can use E-Commerce Measurement to analyse the buying behaviour of the website visitor to improve its online marketing campaigns. Information is collected such as the orders placed, average order values, shipping costs and the time from viewing a product to purchasing it. Google can then group these data under one transaction ID that is linked to the particular user or the user's device.
Storage duration
Data stored by Google at user and incident level that are linked with cookies, user identification features (e.g. user ID) or advertising IDs (e.g. DoubleClick cookies, Android advertising ID) are anonymised/erased after 14 months. Related details are available at the following link: https://support.google.com/analytics/answer/7667196?hl=de
2. Legal foundation for data processing
The legal basis for the data processing is your provision of consent in our information banner in relation to the use of cookies and web tracking pursuant to Art. 6(1) sentence 1 (a) GDPR.
The transmission of data to the US is based on the standard contractual clauses of the EU Commission. Details are available here: https://privacy.google.com/businesses/controllerterms/mccs/.
3. Purpose of the data processing
On behalf of us, Google uses this information to evaluate your visit to this website, compile reports on the website activities and provide us with other services relating to website and Internet use. We also require web tracking for security reasons. The web tracking allows us to track whether third parties are attacking our website. The information provided by the web tracker allows us to take effective countermeasures and protect the personal data we process from these cyber attacks.
4. Duration of storage
Google will store the data relevant to the provision of the web tracking for as long as necessary to fulfil the booked web service. The collection and storage of data is performed in an anonymised way. If the data are traceable to a particular person, the data will be erased without delay, provided that no statutory retention requirements apply. In any case, the data are erased after expiry of the retention requirement.
5. Possibility of objection and elimination
You can prevent your personal data (in particular your IP address) from being collected and forwarded to Google and processed by Google by deactivating the execution of script code in your browser or activating your browser's "Do Not Track" setting. Furthermore, you can prevent Google from collecting and processing the data generated by the Google cookie and relating to your use of the website (including your IP address) by downloading and installing the browser plug-in available via the following link (http://tools.google.com/dlpage/gaoptout?hl=de). The security and data protection policies of Google are available at https://policies.google.com/privacy?hl=de.
IX. Contact form and e-mail contact
1. Description and scope of data processing
Our websites provide a contact form which can be used to contact us electronically. If a user chooses this option, the data entered on the input screen are transmitted to us and stored.
Among others, the following data are processed:
First name and surname
E-mail address
Telephone number
Address
Company
Enquiry text
The following data are also processed when the message is sent:
The user's IP address
Date and time of registration
As part of the sending process, your consent is obtained for the processing of the data and reference is made to this privacy policy.
Alternatively, it is possible to contact us using the e-mail address provided. If this is the case, then the user data transmitted with the e-mail are stored.
The data are not disclosed to third parties in this connection. The data are used solely to process the conversation.
2. Legal basis for data processing
Art. 6(1) sentence 1 (a) of the GDPR provides the legal basis for processing the data with the user's consent.
Art. 6(1) sentence 1 (f) of the GDPR provides the legal basis for the processing of data that are transmitted when an e-mail is sent.
If the purpose of contacting us by e-mail is to conclude a contract, then Art. 6(1) sentence 1 (b) of the GDPR forms an additional legal basis for processing the data.
3. Purpose of the data processing
We process the data from the input screen only to process the contact. Contact by e-mail also falls within the required legitimate interest regarding the processing of the data.
Any other data processed when the e-mail is sent is used to prevent misuse of the contact form and to ensure the security of our IT systems.
4. Duration of storage
The data are erased as soon as they are no longer required to achieve the purpose for which they were collected. This is the case for the data from the input screen of the contact form and the data which were sent by e-mail once the individual conversation with the user has been ended or concluded. The conversation is ended when the circumstances indicate that the matter involved has reached a final conclusion.
5. Possibility of objection and elimination
The user has the option at any time of withdrawing consent to the processing of the data. The user can object to the storage of his or her data by sending us an e-mail. The conversation cannot be continued in such cases.
The objection may be filed at any time to the authority mentioned in Point I with future effect.
In this case, any data stored when the user contacts us are erased.
X. Advertising shipping
1. Description and scope of data processing
To receive the newsletter offered on our website, you can use this form to subscribe. We use the so-called double opt-in procedure. This involves a confirmation e-mail first being sent to the e-mail address you provided, asking you to confirm. The subscription only comes into effect once you have clicked the activation link in the confirmation e-mail. We will use the data you have sent to us exclusively for sending the newsletter, which may contain information or offers. Furthermore, we send the newsletter to our existing customers under section 7(3) German Act Against Unfair Competition (UWG).
We use the Mailingwork tool to send our newsletter. Your data are therefore sent to Mailingwork GmbH. Mailingwork GmbH is prohibited from processing your data for any purposes other than sending the newsletter. Disclosing or selling your data is not permitted. Mailingwork is a German certified newsletter software provider whose servers are located exclusively in Germany.
Among others, the following data are processed:
First name and surname
E-mail address
The following data are also processed when the message is sent:
The user's IP address
Date and time of registration
As part of the sending process, your consent is obtained for the processing of the data and reference is made to this privacy policy.
Alternatively, it is possible to contact us using the e-mail address provided. If this is the case, then the user data transmitted with the e-mail are stored.
2. Legal basis for data processing
Art. 6(1) sentence 1 (a) of the GDPR provides the legal basis for processing the data with the user's consent.
Art. 6(1) sentence 1 (f) of the GDPR provides the legal basis for the processing of data that are transmitted when an e-mail is sent.
The safeguarding of legitimate interests pursuant to Art. 6(1) sentence 1 (f) of the GDPR in conjunction with section 7(3) German Act Against Unfair Competition (UWG) provides the legal basis for the processing of the data in connection with the sending of the newsletter to existing customers.
3. Purpose of the data processing
We process the data from the input screen only to send our newsletter.
Any other data processed when the e-mail is sent is used to prevent misuse of the contact form and to ensure the security of our IT systems.
4. Duration of storage
The data are erased as soon as they are no longer required to achieve the purpose for which they were collected. This is the case for the data from the input screen of the contact form and the data which were sent by e-mail once the individual conversation with the user has been ended or concluded. The conversation is ended when the circumstances indicate that the matter involved has reached a final conclusion.
5. Possibility of objection and elimination
The user has the option at any time of withdrawing consent to the processing of the data. The user can do this by using the unsubscribe link that is located at the bottom of each e-mail. The user can also declare their withdrawal by sending us an e-mail. If the balancing of interests is applied, the data subject can object to the processing of their personal data at any time.
The withdrawal and the objection may be filed at any time to the authority mentioned in Point I with future effect. In this case, any data stored in the course of sending the newsletter are erased.
Postal advertising
We use your address for sending postal advertising in compliance with all legal provisions.
The legal basis for this is our legitimate interest in direct advertising under Art. 6(1)(f) in conjunction with recital 47 GDPR. If corresponding consent has been asked for, the processing is performed exclusively on the basis of Art. 6(1) (a) GDPR; this consent can be withdrawn at any time. More specific provisions may be communicated to you in connection with the collection of data and take precedence over the present provision
Your address remains with us until the purpose for the data processing no longer applies. If you assert a legitimate erasure request or withdraw your consent to postal advertising, your data will be erased unless we have other legally permissible grounds for saving your personal data (e.g. data retention periods under tax law or commercial law); in the latter case, the erasure will be performed once these grounds no longer apply.
Data processing
We have concluded a data processing contract with the above-named provider. This is a contract prescribed by data protection law that ensures that the provider process the personal data of visitors to our website only in accordance with our instructions and in compliance with the GDPR.
XI. Use of cookies
1. Description and scope of data processing
We use cookies on various pages in order to make our website attractive to visitors and to allow the use of certain features. The so-called "cookies" are small text files which your browser can store on your computer. You may configure your browser based on your requirements to inform you when the cookies are set, to decide on the acceptance of the cookies on a case-by-case basis or to accept or reject the cookies. Cookies may be used for various purposes, including to detect whether your PC has already connected to a website once (permanent cookies) or to store the last viewed items (session cookies).
The following cookies are processed when the website is opened:
User language
Session cookie
Privacy cookie (CookiePolicy)
The following cookies are only processed when certain functions are used:
Query list
Contact form
Goods tag
For the login ID (only if the user logs into the system)
Mobile/desktop view
Openstreetmap error form
We use cookies to offer you a more comfortable user experience. Some elements of our website require the browser that accesses it to be identifiable even after the user exits the page.
The data processed in the cookies include the following:
Language settings
Log-in information
Data which are entered in forms
We use cookies on various pages in order to make our website attractive to visitors and to allow the use of certain features. The so-called "cookies" are small text files which your browser can store on your computer. You may configure your browser based on your requirements to inform you when the cookies are set, to decide on the acceptance of the cookies on a case-by-case basis or to accept or reject the cookies. Cookies may be used for various purposes, including to detect whether your PC has already connected to a website once (permanent cookies) or to store the last viewed items (session cookies).
{Cookie list}
{Cookie Button}
{Cookie Link}
2. Legal basis for data processing
The safeguarding of legitimate interests pursuant to Art. 6(1) sentence 1 (f) of the GDPR provides the legal basis for the processing of the data with the use of technically necessary cookies.
Art. 6(1) sentence 1 (a) of the GDPR forms the legal basis for processing data using cookies for analysis if the user has given consent for such use.
3. Purpose of the data processing
The purpose of using technically necessary cookies is to facilitate the use of websites for the users. Some features on our websites cannot be offered without the use of cookies. These features require the browser to be recognised even after the user exits the page.
We require cookies for the following applications:
To remember search terms
To store the login ID
To store the user's session ID. That allows the user's query list to be preserved even after the browser is closed.
To save the contact data in the query list
To store the selected user language and country
To save whether the user is on the mobile website
The user data collected by means of technically necessary cookies are not used to create user profiles.
Analytics cookies are used to improve the quality of our website and our content. The analytics cookies show us how the website is used. In this way, we continuously optimise our site.
These purposes represent our legitimate interest in processing the data in accordance with Art. 6(1) sentence 1 (f) GDPR.
4. Duration of storage
The storage period depends on the cookie used.
Cookies that are processed when the website is opened:
User language and country: 90 days
Session cookie: After the browser is closed
Privacy cookie (CookiePolicy): 6 months
Cookies that are only processed when certain website functions are used:
Query list: 1 year
Contact form: 90 days
Goods tag: 1 year
In the login ID (only when the user logs into the system): The cookie is deleted after the website is closed
Mobile/desktop view: the cookie is deleted after the session
Openstreetmap error form: the cookie is deleted after the session
5. Possibility of objection and elimination
You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been stored may be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may not be possible to use all the functions it offers to their full extent.
We use OneTrust as a consent tool. With this data protection management software, we provide you with a legally compliant way to consent to cookies being saved and to withdraw your consent. Furthermore, the consent is documented as legal evidence and the setting of cookies is controlled technically. Cookies are used for this purpose that save your cookie settings on our web pages. This means that your cookie settings are retained the next time you visit our platforms, provided that you do not delete the cookies in the meantime. You can adjust your settings at any time. The software is operated by OneTrust as software as a service in the cloud.
Data processing
We have concluded a data processing contract with the above-named provider. This is a contract prescribed by data protection law that ensures that the provider process the personal data of visitors to our website only in accordance with our instructions and in compliance with the GDPR.
The following data are collected:
IP address: Technical provision of a GDPR-compliant cookie toolbar. Is not saved.
Pseudoanonymous browser ID: Stores whether consent has been given or withdrawn, categorised by groups/solutions, with specification of the time of change to enable legal documentation to be provided that consent has been given
If consent has been given: Information on browser, country, device type
2. Legal basis for data processing
The legal obligation pursuant to Art. 6(1) sentence 1 (c) GDPR in conjunction with section 15(3) German Broadcast Media Act (TMG) forms the legal basis for this.
3. Purpose of the data processing
Offering of consent for cookies
Documentation of the consent
Ensuring withdrawal of the consent
Control of the setting of cookies
4. Duration of storage
The data are erased after one year.
5. Possibility of objection and elimination
Objection is not possible.
XIII. Registration with our services
1. Description and scope of data processing
Users can register on our websites by entering their data. The data are entered in an input screen, sent to us and stored. The data are not disclosed to third parties.
Depending on the forms to be completed by the user, the data processed during the registration process include the following:
First name and surname
Address
E-mail address
Telephone number
Company
At the time of registration, the following data are also processed:
The user's IP address
Date and time of registration
As part of the registration, the user's consent to process these data is obtained.
2. Legal basis for data processing
Art. 6(1) sentence 1 (a) of the GDPR provides the legal basis for processing the data with the user's consent.
If registration is required to fulfil a contract in which the user is a contract party or to perform pre-contractual measures, the legal foundation for processing the data is Art. 6(1) sentence 1 (b) GDPR.
3. Purpose of the data processing
User registration is required for the provision of certain content and services on our website.
User registration may also be necessary to perform a contract with the user or to implement pre-contractual measures.
4. Duration of storage
The data are erased as soon as the user objects to the processing of the data.
5. Possibility of objection and elimination
As a user, you have the option of cancelling the registration at any time. You may have your data changed at any time.
The objection may be filed at any time to the authority mentioned in Point I with future effect.
If the data are required to perform a contract or to implement pre-contractual measures, early erasure of the data is possible only if such erasure is not contrary to the contractual or legal obligations.
XIV. Audio and video conferencing
Data processing
For communication with our customers, we use online conference tools, among other things. The individual tools that we use are listed below. When you communicate with us in a video or audio conference call via the Internet, your personal data will be collected and processed by us and by the provider of the conference tool in question.
The conference tools collect all data that you provide/use to make use of the tool (e-mail address and/or your phone number). Furthermore, the conference tools process the duration of the conference call, start and end (time) of participation in the conference call, number of participants and other "contextual information" relating to the communication process (metadata).
In addition, the provider of the tool processes all technical data that are required for the execution of the online communication. This includes in particular IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone and speaker and type of connection.
If content is exchanged, uploaded or otherwise made available within the tool, this content will also be saved on the servers of the tool provider. Such content includes in particular cloud recordings, chat/instant messages, voicemails, uploaded photos and videos, files, whiteboards and other information shared during the use of the service.
Please bear in mind that we do not have complete influence over the data processing procedures of the tools used. Our options are substantially dependent on the corporate policy of the provider in question. For further information on the data processing performed by the conference tools, please refer to the data policies of the tools used, which we have listed below this text.
Purpose and legal bases
The conference tools are used to communicate with potential or existing contractors or to provide specific services to our customers (Art. 6 (1)(b) GDPR). Furthermore, the use of the tools serves to generally simplify and speed up communication with us / our company (legitimate interest under Art. 6 (1)(f) GDPR). If consent has been asked for, the use of the tools in question is performed on the basis of this consent; the consent can be withdrawn at any time with effect for the future.
Storage duration
The data collected by us directly via the video and conference tools are erased from our systems as soon as you request their erasure, you withdraw your consent to storage or the purpose for storing the data no longer applies. Cookies that have been saved remain on your device until you delete them. Mandatory legal data retention periods remain unaffected.
We have no influence over the duration of storage of data saved by the operators of the conference tools for their own purposes. For details in this regard, please refer to the operators of the conference tools directly.
Conference tools used
We use the following conference tools:
TeamViewer
We use TeamViewer. The provider is TeamViewer Germany GmbH, Jahnstr. 30, 73037 Göppingen. Details on the data processing can be found in the privacy policy of TeamViewer: https://www.teamviewer.com/de/datenschutzerklaerung/.
Data processing
We have concluded a data processing contract with the above-named provider. This is a contract prescribed by data protection law that ensures that the provider process the personal data of visitors to our website only in accordance with our instructions and in compliance with the GDPR.
Microsoft Teams
We use Microsoft Teams. The provider is Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. Details on the data processing can be found in the privacy policy of Microsoft Teams: https://privacy.microsoft.com/de-de/privacystatement.
Data processing
We have concluded a data processing contract with the above-named provider. This is a contract prescribed by data protection law that ensures that the provider process the personal data of visitors to our website only in accordance with our instructions and in compliance with the GDPR.
Webex
We use Webex. The provider of this service is Webex Communications Deutschland GmbH, Hansaallee 249 c/o Cisco Systems GmbH, 40549 Düsseldorf, Germany.
The possibility cannot be ruled out that the data processed by WebEx will be transmitted to third states (e.g. the US). Webex has Binding Corporate Rules (BCR) that have been approved by the Dutch, Polish, Spanish and other relevant European data protection regulation authorities. These rules are internal binding regulations that legitimise the internal data transmission to third countries outside the EU and the EEC. Details are available here: https://www.cisco.com/c/de_de/about/trust-center/data-protection-and-privacy-policy.html and https://konferenzen.telekom.de/fileadmin/Redaktion/conference/cisco-webex/Webex_Compliance_Deutsch_V1.0.pdf.
Details on the data processing can be found in the privacy policy of Webex: https://www.cisco.com/c/de_de/about/legal/privacy-full.html.
Data processing
We have concluded a data processing contract with the above-named provider. This is a contract prescribed by data protection law that ensures that the provider process the personal data of visitors to our website only in accordance with our instructions and in compliance with the GDPR.
XV. Google Adwords Conversion
1. Description and scope of data processing
We use the services of Google Adwords to draw attention to our attractive offers on external websites by means of advertising material (so-called Google Adwords). We can determine how successful the individual advertising measures are on the basis of the advertising campaign data. In doing this, we are pursuing the interest of showing you advertising that is of interest for you, making our website more interesting for you and achieving a fair calculation of advertising costs. This advertising material is provided by Google via so-called "Ad Servers". Accordingly, we use Ad Server cookies that make it possible to measure certain parameters for measuring success, such as the displaying of the adverts or clicks performed by the user. If you access our website via a Google ad, Google Adwords will save a cookie on your PC. The data saved for this cookie as analysis values are generally the unique cookie ID, number of ad impressions per placement (frequency), most recent impression (relevant for post-view conversions) and opt-out information (marker indicating that the user would prefer not to be addressed in future).
2. Legal basis for data processing
The legal basis for the processing of the data is our legitimate interests pursuant to Art. 6(1) sentence 1 (f) GDPR.
3. Purpose of the data processing
In doing this, we are pursuing the interest of showing you advertising that is of interest for you, making our website more interesting for you and achieving a fair calculation of advertising costs.
4. Duration of storage
If you access our website via a Google ad, Google Adwords will save a cookie on your computer. These cookies generally become invalid after 30 days and are not intended to identify you personally. The data saved for this cookie as analysis values are generally the unique cookie ID, the number of ad impressions per placement (frequency), the most recent impression (relevant for post-view conversions) and opt-out information (marker indicating that the user would prefer not to be addressed in future).
5. Possibility of objection and elimination
You can object to the data processing at any time in accordance with Art. 21 GDPR. You can prevent participation in this tracking procedure in various ways: a) by configuring a corresponding setting in your browser software (in particular, suppressing third-party cookies will stop you from receiving adverts from third-party providers); b) by deactivating your cookies for conversion tracking, by configuring your browser to block cookies from the domain "www.googleadservices.com", https://www.google.de/settings/ads, although the setting will be deleted if you delete your cookies; c) by deactivating interest-based ads from providers that are part of the self-regulation campaign "About Ads" via the link http://www.aboutads.info/choices, although the setting will be deleted if you delete your cookies; d) through permanent deactivation in your Firefox, Internet Explorer or Google Chrome browser under the link http://www.google.com/settings/ads/plugin. Please be aware, however, that in this case you may not be able to use all of the functions of this online service to their full extent.
XVI. Social media
Our social media presence
Data processing performed by social networks
We maintain publicly accessibly profiles in social networks. The individual social networks that we use are listed further below.
Social networks such as Facebook and Twitter are generally able to analyse your user behaviour comprehensively when you visit their website or a website with integrated social media content (e.g. like buttons or ad banners). When you visit our social media presences, numerous processing procedures are triggered that are relevant to data protection. In particular:
If you are logged into your social media account and visit our social media presence, the operator of the social media portal can link this visit to your user account. Your personal data may, however, under some circumstances also be collected if you are not logged in or do not have an account with the particular social media portal. In this case, the data collection is performed on the basis of cookies, for example, that are saved on your device or by your IP address being collected.
The operator of the social media portal can use the data thus collected to create user profiles in which your preferences and interests are saved. In this way, interest-based adverts can be displayed to you inside and outside of the particular social media presence. If you have an account with the social network in question, the interest-based adverts can be displayed on all devices on which you are or have been logged in.
Please also be aware that we are not aware of all the processing procedures that take place on the social media portals. Depending on the provider, it is possible that further processing procedures will be carried out by the operators of the social media portals. For details in this regard, please refer to the terms of use and the data protection provisions of the individual social media portals.
Legal basis
Our social media presences are intended to ensure that our presence online is as extensive as possible. This is a legitimate interest under Art. 6(1)(f) GDPR. The analysis processes initiated by the social networks may be based on alternative legal bases, which are to be specified by the operators of the social networks (Art. 6(1)(f) GDPR).
Controller and assertion of rights
When you visit one of our social media presences (e.g. Facebook), we are jointly responsible with the operator of the social media platform for the data processing procedures initiated by this visit. You can assert your rights (access, rectification, erasure, restriction of processing, data portability and complaints) fundamentally both against us and against the operator of the social media portal (e.g. against Facebook).
Please bear in mind that, despite having joint responsibility with the social media portal operators, we do not have complete influence over the data processing procedures of the social media portals. Our options are substantially dependent on the corporate policy of the provider in question.
Storage duration
The data collected by us directly via the social media presence are erased from our systems as soon as you request their erasure, you withdraw your consent to storage or the purpose for storing the data no longer applies. Cookies that have been saved remain on your device until you delete them. Mandatory legal data retention periods - in particular data retention periods - remain unaffected.
We have no influence over the duration of storage of data saved by the operators of the social networks for their own purposes. For details in this regard, please refer to the operators of the social networks directly (e.g. in their privacy policy - see below).
Social networks in detail
Facebook
We have a profile with Facebook. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. According to Facebook, the data collected are transmitted to the US and other third countries.
We have concluded an agreement on joint processing with Facebook (Controller Addendum). This agreement specifies which data processing procedures are our responsibility and which are Facebook's responsibility when you visit our Facebook page. You can access this agreement under the following link: https://www.facebook.com/legal/terms/page_controller_addendum.
You can adjust your advertising settings in your user account independently. To do this, click the following link and log in: https://www.facebook.com/settings?tab=ads.
The transmission of data to the US is based on the standard contractual clauses of the EU Commission. Details are available here: https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381.
More information can be found in Facebook's privacy policy: https://www.facebook.com/about/privacy/.
Twitter
We use the short message service Twitter. The provider is Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland.
You can adjust your Twitter privacy settings in your user account independently. To do this, click the following link and log in: https://twitter.com/personalization.
The transmission of data to the US is based on the standard contractual clauses of the EU Commission. Details are available here: https://gdpr.twitter.com/en/controller-to-controller-transfers.html.
More information can be found in Twitter's privacy policy: https://twitter.com/de/privacy.
Instagram
We have a profile with Instagram. The provider is Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA.
The transmission of data to the US is based on the standard contractual clauses of the EU Commission. Details are available here: https://www.facebook.com/legal/EU_data_transfer_addendum, https://help.instagram.com/519522125107875 and https://de-de.facebook.com/help/566994660333381.
Details on how the company handles your personal data can be found in Instagram's privacy policy: https://help.instagram.com/519522125107875.
XING
We have a profile with XING. The provider is New Work SE, Dammtorstraße 30, 20354 Hamburg, Germany. Details on how the company handles your personal data can be found in XING's privacy policy: https://privacy.xing.com/de/datenschutzerklaerung.
LinkedIn
We have a profile with LinkedIn. The provider is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. LinkedIn uses advertising cookies.
If you want to deactivate LinkedIn advertising cookies, please use the following link: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.
The transmission of data to the US is based on the standard contractual clauses of the EU Commission. Details are available here: https://www.linkedin.com/legal/l/dpa and https://www.linkedin.com/legal/l/eu-sccs.
Details on how the company handles your personal data can be found in LinkedIn's privacy policy: https://www.linkedin.com/legal/privacy-policy.
YouTube
We have a profile with YouTube. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Details on how the company handles your personal data can be found in YouTube's privacy policy: https://policies.google.com/privacy?hl=de.
XVII. YouTube
1. Description and scope of data processing
HK Mining Solutions (Pty) Ltd uses a YouTube channel that belongs to Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland. Please be aware that you make use of the YouTube channel offered here and its functions under your own responsibility. This applies in particular for the use of the "discussion" function. Information on what data Google processes and what purposes data are used for can be found in Google's privacy policy: https://policies.google.com/privacy?hl=de&gl=de#infocollect
HK Mining Solutions (Pty) Ltd has no influence on the type or scope of the data processed by Google, the type of processing or use or the forwarding of these data to third parties. Accordingly, HK Mining Solutions (Pty) Ltd also has no effective ways to monitor this. By using Google, your personal data are collected, transmitted, saved, disclosed and used by Google and thus sent, regardless of where you are domiciled, to the United States, Ireland or any other country where Google does business, and saved and used there. Data are transmitted to companies associated with Google and other trustworthy companies or persons commissioned with processing these data by Google. Google processes, on the one hand, data you have entered voluntarily, such as your name and username, e-mail address and phone number. Google also processes content that you create, upload or receive from others while using the services. This includes, for example, photos and videos that you save, documents and spreadsheets that you create and comments that you make on YouTube videos. On the other hand, Google also evaluates the content you have shared to ascertain what topics you are interested in, saves and processes confidential messages that you send directly to other users and can determine your location on the basis of GPS data, information on your wireless network or your IP address in order to provide you with advertising and other content. For the evaluation, Google may use analytical tools such as Google Analytics. HK Mining Solutions (Pty) Ltd has no influence on Google's use of such tools and has not been informed of such potential use. In the event of Google using such tools for HK Mining Solutions (Pty) Ltd's YouTube channel, HK Mining Solutions (Pty) Ltd has neither commissioned this nor supported it in any other way. The data obtained from the analysis are also not made available. HK Mining Solutions (Pty) Ltd can only access certain data relating to the subscriber profiles via its account. Furthermore, HK Mining Solutions (Pty) Ltd has no way of preventing or stopping the use of such tools on its YouTube channel. Ultimately, Google also receives information when you view content, for example, even if you have not created an account. These so-called "log data" may include the IP address, the browser type, the operating system, information on the previously visited website and the pages accessed by you, your location, your mobile phone provider, the device used by you (including device ID and application ID), the search terms you have used and cookie information. Options for limiting the processing of your data are available in the general settings of your Google account. In addition to these tools, Google also provides privacy settings specific to YouTube. More information in this regard is provided in Google's guide to data privacy in Google products: https://policies.google.com/technologies/product-privacy?hl=de&gl=de
More information on these points can be found in Google's privacy policy under "privacy settings": https://policies.google.com/privacy?hl=de&gl=de#infochoices
You can also use the Google privacy form to request information: https://support.google.com/policies/troubleshooter/7575787?visit_id=6370545323842 99914-2421490167&hl=de&rd=2
2. Legal foundation for data processing
When you communicate with us via YouTube, HK Mining Solutions (Pty) Ltd also processes your data. The processing is carried out as part of our legitimate interest (Art. 6(1) sentence 1 (f) GDPR).
3. Purpose of the data processing
The recipient of the data is initially Google, whereby the data may be forwarded to third parties for Google's own purposes and under Google's responsibility. The recipient of publications is also the general public, i.e. potentially anyone. HK Mining Solutions (Pty) Ltd does not collect any data via its YouTube channel itself. Incorporating YouTube videos into our website does not cause the IP addresses of the website visitor to be sent to Google. In particular, no tracking is performed on the website. The data you have entered when using YouTube, in particular your username and the content published under your account, are only processed by us insofar as we may respond to your publications under "discussions". Doing so incorporates the data freely published on and disseminated by you on YouTube into HK Mining Solutions (Pty) Ltd's online offering and thus makes it accessible to its followers.
4. Duration of storage
Google will store the data relevant to the provision of the web tracking for as long as necessary to fulfil the booked web service. The collection and storage of data is performed in an anonymised way. If the data are traceable to a particular person, the data will be erased without delay, provided that no statutory retention requirements apply. In any case, the data are erased after expiry of the retention requirement.
5. Possibility of objection and elimination
You can prevent your personal data (in particular your IP address) from being collected and forwarded to Google and processed by Google by deactivating the execution of script code in your browser or activating your browser's "Do Not Track" setting. Furthermore, you can prevent Google from collecting and processing the data generated by the Google cookie and relating to your use of the website (including your IP address) by downloading and installing the browser plug-in available via the following link (http://tools.google.com/dlpage/gaoptout?hl=de). The security and data protection policies of Google are available at https://policies.google.com/privacy?hl=de.
XVIII. LinkedIn
1. Description and scope of data processing
HK Mining Solutions (Pty) Ltd maintains a social media profile with the social network LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland (https://www.linkedin.com/company/hk-mining-solutions-pty-ltd/about/). When our LinkedIn page is visited, LinkedIn will collect the user's personal data as controller. Such data collection on the part of LinkedIn can also take place in relation to visitors to this page/channel who are not logged in to or registered with LinkedIn.
HK Mining Solutions (Pty) Ltd has no way of knowing what user data is collected by LinkedIn. Furthermore, HK Mining Solutions (Pty) Ltd does not have comprehensive access to the collected data or your profile data. HK Mining Solutions (Pty) Ltd can only see the public information of your profile. You can decide what specific data is made public in your LinkedIn settings.
If our page has a chat function, HK Mining Solutions (Pty) Ltd uses your data during the use of the chat function in order to answer your query. The sales and customer support information thus collected is used to make contact with you in order to provide you with the desired information and offers.
HK Mining Solutions (Pty) Ltd receives anonymous statistics from LinkedIn regarding the use and utilisation of the page on the basis of legitimate interest. The following information is provided:
Followers: Number of people following HK Mining Solutions (Pty) Ltd - including growth and development over a defined time period.
Reach: Number of people who see a specific post. Number of interactions on a post. This can be used to determine what content is more popular with the community, for example.
Advert performance: How many people are reached by a post or a paid advertisement and have interacted with it?
HK Mining Solutions (Pty) Ltd receives personal data via LinkedIn if you actively share these data with us in a personal message via LinkedIn. These data are used to respond to your concern in our customer support. You data are saved for this purpose. HK Mining Solutions (Pty) Ltd also receives personal data via LinkedIn if you send data to us by using a form with fields pre-filled with data from your profile and actively send us the data by clicking a button.
2. Legal foundation for data processing
The legal basis that applies here is Art. 6(1) sentence 1 (f) GDPR.
3. Purpose of the data processing
We use these statistics, which do not allow us to identify individual users, to continuously improve our online service on LinkedIn and better respond to the interests of our users. We are not able to link the statistic data to the profile data of our fans. You can use your LinkedIn settings to decide in what form targeted advertising will be displayed to you.
4. Duration of storage
We only receive anonymous data from LinkedIn. We have no influence on the data collected and data processing procedures and we are not aware of the full extent of the data collection, the purposes of the processing or the retention periods. We also have no information regarding erasure of the collected data on the part of the provider. Information on the data collection and further processing on the part of LinkedIn can be found in LinkedIn's data protection guidelines (https://www.linkedin.com/legal/privacy-policy?_l=de_DE).
5. Possibility of objection and elimination
You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been stored may be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may not be possible to use all the functions it offers to their full extent.